Shipping Costs

Standard Postage to Australian Postcodes
Order Value
up to $70.00
$ 7.50
Order Value
Over $70.00
Free

 

International Postage Guide (via Australia Post)
New Zealand0 – 500g: $12 / 501g – 1kg: $22 / Over 1kg: $30
United States / Canada0 – 500g: $15 / 501g – 1kg: $30 / Over 1kg: $40
United Kingdom0 – 500g: $18 / 501g – 1kg: $40 / Over 1kg: $50
Country/Region Not Listed?Please contact us to make a purchase
All International Orders Over $150 Ship Free

Please note: all international postage rates are based on quoted rates from Australia Post. Base postage rates will cover up to 2 garments.

Delivery Times

Orders are shipped daily from our Hope Valley (South Australia) home base via Australia Post in a prepaid satchel.

Standard postage orders should take 3-6 business days from the date of order, depending on your location.

International postage orders will usually be delivered in 10-14 days from date of order, depending on destination country.

Checking Out & Payments

The payment and checkout process is securely handled by PayPal. You DO NOT need a PayPal account to complete checkout – simply enter your credit card details on the guest checkout tab of the checkout page.

Methods of payment available are:

PayPal: The transaction will be processed by PayPal, an external financial service provider. During the checkout process you will be redirected to PayPal and pay with your account there. We retain NO credit card data whatsoever. After verifications have been completed by PayPal your order will then be processed.

Credit Card (Stripe): Pay securely by credit card directly on our website using Stripe Credit Card payments. No credit card information is stored on our website and secure authentication tokens are sent over secure SSL connections. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification.

Direct Deposit: Coming soon.

Returns

If you aren’t satisfied with your product then we are happy for you to return or exchange any unworn, unwashed, or defective goods. Please contact us to begin the return/exchange process before you return your item.

Please note, that we cannot cover the postage for returns. You are responsible for any additional shipping costs associated with exchanging/returning items. We do not accept returns or exchanges after 28 days.

If your order contains defective goods, we will of course take back the product and refund your money or send you a new product.

Coupon Codes

All coupon codes are valid only once per customer and may not be used on sale items, or in conjunction with any other coupon code.